Patients

Emergency Clinic Frequently Asked Questions

Who is eligible for services in Dental Emergency Care Clinic?

The Clinic is for patients 18 years of age or older who are experiencing:

  • moderate-to-severe pain that is not relieved by taking pain medications
  • oral bleeding
  • facial/oral swelling

Does the Dental Emergency Care Clinic accept appointments?

Patients are seen on a first-come, first-served basis, or as an emergency situation dictates. Appointments are not available.

Who will provide my treatment?

Emergency care is provided by third-and fourth-year dental students under the supervision of licensed dentists who are College of Dentistry faculty members.

What should I bring to be seen in the Dental Emergency Clinic?

Please bring the following to be registered:

  • Photo ID
  • Dental insurance information (including copy of current Medicaid card)
  • Name and documentation of legal guardian and/or power of attorney, if applicable
  • List of medications and/or dietary supplements.
  • Payment and/or insurance co-payment for services in the form of cash, Visa, MasterCard or Discover. Personal checks are not accepted in the Emergency Dental Clinic.

How much will my treatment cost?

The Emergency Clinic is a fee-for-service clinic. Payment is expected at time of service. The average estimated cost for treatment is $127 to $196, depending on the services performed (fees may change without notice). Cash, Visa, MasterCard and Discover are all accepted methods of payment.

Where should I park?

Please visit our Directions and Parking page for details. The College of Dentistry does not validate for parking.

Does the Dental Emergency Care Clinic provide childcare during visits?

No. Patients who are accompanied by children younger than 16 years of age must also have an adult to attend these children while they wait in the reception area. Children are not permitted in the clinic during treatment. This policy is intended to protect children from harm and to prevent disturbing other patients who are in the reception area.

If a patient has a written referral from a dentist for an emergency root canal treatment, should they go to the Emergency Clinic?

No. If a patient has a written referral from a dentist for an emergency root canal treatment, they may go directly to the Advanced Endodontic Clinic on the 4th Floor of the College of Dentistry in Postle Hall. Please note: a written referral is required for emergency root canal treatments.